Beyond The Twant: Is Social Media Really "Destroying Our Brains" as Sarah Greenfield contends?

beyondthetwant:

There has been much written in recent years about the internet, smart phones and the catastrophic shortening of the human attention span… but let us remember that before that, such the same was said and sometimes experimentally proven of watching TV, as well as playing Arcade and Video Games. (One…

TKO Graphix Brandwire Blog: Who Should Manage Your Social Media?

tkographix:

by Randy Clark

Who Should Manage Your Social Media?

Whether you currently use social media in your organization, or you’ve realized you should be using SM — I believe the first question is… What do YOU hope to accomplish?

· New business, leads, customers

· Donations, sponsors, volunteers

· Branding and name…

Laura K.: The Value of Social Media: Community Manager's Perspective

laurakim-pr:

Before I started my internship at Uptown Treehouse LLC, I understood the value of social media from a very user-centric perspective. I loved that I could connect easily and quickly with my friends regardless of physical distance and update everyone about my life at the click of a button. As I…

One Nation New Media: Crisis Management in Social Media

onenationnewmedia:

Last week was an incredibly busy week for me given my work with the United Football League and the five teams that make up the League. I am going to, quite obviously, leave out specifics and any trade secrets from the week but I wanted to touch on the process that we went through.

At the end of…

vladgorenshteyn:

Ever wonder where the Chinese get their social media fix?

vladgorenshteyn:

Ever wonder where the Chinese get their social media fix?

laurakim-pr:

Building a company with social media. 

laurakim-pr:

Building a company with social media. 

Logan Nathan: Hospitality Industry – Servicing your customer through 7 Twitter Secrets

logannathan:

For those of you who have not heard of Twitter – it is a micro blogging communication platform that has redefined the way the world communicates, shares information and advertises. Twitter is an online communication tool that allows you to post updates that are less than 140 characters that can be…

Marketing Amplified: Community Management - The First 90 Days

leighdow:

Starting a new community can feel like pushing a boulder uphill. It’s heavy lifting, requires tenacity and since the rewards are not always immediate it also requires patience. Here are seven areas to focus on when starting a new community.

1. Establish Community Vision & Design the Taxonomy

Top 20 Tried and True Ways to Get Satisfaction

erinmiddleton:

20 good things to keep in mind when managing a community online.

If your Community is Full of Assholes - It's your Fault

josephpwagner:

I can’t agree more with this article.  Community Managers everywhere, if given the right resources (yes, this sometimes means money) can be empowered to keep dipshits at bay and even convert them into semi-productive members of their communities.

The problem is that resources are extremely hard to come by.  Because of that, many (smart) CMs avoid providing anonymous outlets for inter-community communication.  See: Company Forums.  Instead, they participate in community-created forums that self-police and social media outlets tied to real identities.

On The Nethernet, a game that peaked around ~10k DAUs (if my memory is right), in order to keep assholes away I had a team of over 10 community volunteers that we called Stewards.  This amazing group of dedicated individuals spent countless hours helping make TNN one of the most amazing web communities I have ever been a part of. 

Is it your fault your community is full of assholes?